Communities run on trust.
And trust is built in the open.
We started GoodFences on that conviction. Our mission is to bring openness to every HOA — to make each decision visible, understandable, and fair, so boards, managers, and homeowners see the same picture and move forward together.
GoodFences was built by people who've sat in your seat — on boards, in management, in the middle of the hard calls. We kept watching good decisions get lost in a black box of emails and spreadsheets, and trust erode when homeowners couldn't see the why. So we built the tool we wish we'd had.
We start with trust, not just time saved.
Every other tool sells efficiency. We start with visibility — because when people can see how decisions get made, they understand them, and they trust them.
Nothing gets lost when the board changes
Every decision, document, and conversation stays on the record — so when volunteers rotate off, the community's history stays put.
Built for the whole community.
Boards, managers, and homeowners all access their own dedicated experience from a single shared source of truth. No one is added as an afterthought.
You stay in control.
Your board stays the authority. Your governing documents stay the rulebook. Your data belongs to your community — always.
FREQUENTLY ASKED QUESTIONS
You have questions. You deserve clear answers.
Whether you're looking to reduce administrative costs, improve communication, speed up approvals, gain better visibility into your finances, or take greater control of your community, here's what you should know about GoodFences.
The GoodFences Difference
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Most HOA software helps you manage the work. GoodFences is designed to help you do less of it.
GoodFences brings communication, architectural requests, financial management, community records, vendors, issue reporting, and other day-to-day operations together in one platform. Our AI-powered Decision Engine can also automate routine decisions using your community's standards and previous decisions.
That means lower administrative costs, faster processes, greater visibility, and more time for the decisions that actually require human judgment.
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GoodFences uses AI to automate routine administrative work and help communities make better use of the information they already have.
Our AI Decision Engine, for example, can evaluate eligible architectural requests against your community's governing documents, design standards, and previous decisions. Straightforward requests can move forward quickly, while requests requiring human judgment can be routed to the appropriate people.
AI doesn't run your community. It helps your community run better.
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Description text gNo. Your board stays in control.
GoodFences can automate routine decisions where your community has established clear standards. Exceptions and decisions requiring judgment remain with the people responsible for making them.
Your governing documents remain the authority.oes here
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Yes. GoodFences is designed to reduce the cost of operating your community by automating routine work and bringing capabilities that often require multiple systems and administrative processes into one platform.
Your community gets the tools it needs to operate efficiently without paying people to perform work that technology can handle.
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Yes. GoodFences gives communities the technology they need to take greater control of their own operations without putting the entire administrative burden on volunteer board members.
Communication, architectural requests, financial management, payments, vendors, community records, issue reporting, and other day-to-day functions can all be managed through GoodFences.
Your association can continue working directly with the attorneys, accountants, bookkeepers, contractors, and other professionals it chooses.
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No. GoodFences works for both self-managed communities and communities that use a management company.
Self-managed boards can use GoodFences to manage their community efficiently while working directly with the professionals and vendors they choose. Communities that use a management company can use the platform to gain greater visibility into what's happening across their association.
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Your community does.
Your community's information belongs to your community. GoodFences provides the technology to organize, manage, and use it.
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No. Software that's supposed to save your community time and money shouldn't create another project for your board.
We do the setup.
We'll work with you to configure GoodFences and bring your community information into the platform so you can start benefiting from it without having to figure everything out yourself.
Architectural Requests & Approvals
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Yes. Homeowners can submit architectural requests directly through GoodFences, including photos, documents, and other information required by your community.
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Yes. Applicable design guidelines can be presented during the submission process, helping homeowners understand what is required before they submit.
That means fewer incomplete requests and less back-and-forth for homeowners and reviewers.
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Yes. Homeowners can see the status of their requests without having to email the board or management company asking for an update.
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Yes. Two-way communication takes place directly within the request, keeping questions and answers connected to the request instead of scattered across email threads.
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Yes. GoodFences maintains a permanent history of architectural requests and decisions associated with the property.
When boards change, the history doesn't disappear with them.
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Yes, when appropriate.
The GoodFences AI Decision Engine can evaluate eligible requests against your community's governing documents, design standards, and previous decisions. Requests that satisfy established criteria can be approved automatically, while exceptions can be routed for human review.
Communication & Community Engagement
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Yes. Authorized users can send community announcements through GoodFences, giving homeowners a consistent place to receive important information.
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Yes. Meetings, activities, and other community events can be shared with homeowners through GoodFences.
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Yes. GoodFences gives homeowners clear ways to communicate with their community without having to figure out which board member, committee member, or email address to contact.
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Yes. Homeowners can report issues directly through GoodFences, including the information needed to help the association understand the problem.
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Yes. Reported issues can be tracked through GoodFences so they don't simply disappear into someone's inbox.
The board can see what was reported and what happens next.
Financial Management & Accounting
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Yes. GoodFences brings financial management together with the rest of your community's operations, eliminating the need to treat accounting as a completely separate system.
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Yes. Communities can manage assessments, recurring invoices, homeowner balances, payments, and other receivables through GoodFences.
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Yes. Homeowners can make electronic payments through the platform, making it easier to pay and easier for the association to track payments.
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Yes. Communities can manage bills and vendor-related financial activity through GoodFences.
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Yes. GoodFences can synchronize banking transactions and automatically categorize them, reducing manual bookkeeping and giving the board better visibility into the association's finances.
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Yes. General ledger functionality is included as part of GoodFences' financial management capabilities.
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Yes. GoodFences supports recurring invoices, making it easier to manage regular assessments and other recurring charges.
Vendors & Community Operations
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Yes. GoodFences gives your community a centralized place to maintain vendor information and related activity.
Vendor information stays with the community instead of being scattered among individual board members' files, inboxes, and personal contacts.
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GoodFences helps centralize community issues and vendor information so the board has better visibility into operational activity instead of relying on disconnected emails, spreadsheets, and individual board members' knowledge.
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The information stays with the community.
GoodFences helps preserve institutional knowledge so a new board doesn't have to start over every time leadership changes.
Community Information & Records
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Yes. Governing documents and other important community information can be maintained in GoodFences and made available to the appropriate users.
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Yes. Documents intended for homeowners can be made available through GoodFences, giving residents a consistent place to find important community information.
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They stay with your community.
Requests, decisions, property histories, financial information, documents, and other records remain available to future board members based on their permissions.
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Yes. Maintaining the history behind community decisions is an important part of GoodFences.
Instead of relying on someone's memory or searching through years of email, future board members can have access to the information needed to understand what happened before them.
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Because today's decision often depends on yesterday's decision.
Without reliable historical information, different homeowners can receive different answers to similar requests simply because the people making the decisions have changed.
GoodFences helps communities preserve that institutional knowledge and apply their standards more consistently over time.
Access & Technology
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Yes. GoodFences is available on iOS and Android, giving homeowners convenient access to their community from their mobile devices.
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Yes. Board members and other authorized users can manage community operations through the GoodFences web portal.
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No. GoodFences uses roles and permissions so users have access to the information and functionality appropriate for them.
Switching to GoodFences
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No. We'll work with your community to determine the best way to get started based on how you operate today and what you're trying to accomplish.
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That's common.
Many communities have information spread across management systems, accounting software, spreadsheets, email accounts, shared drives, paper files, and individual board members.
We help bring your important community information together in GoodFences so your community isn't dependent on knowing who has what or where something was stored.
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No. We do the setup.
We'll work with your community to configure GoodFences and bring your existing information into the platform so your board doesn't have to take on another project just to get started.
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You shouldn't have to be a technology expert to serve your community.
GoodFences is designed to make HOA operations easier for board members and homeowners. Our team helps with setup and onboarding so you aren't left figuring everything out on your own.
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Yes. GoodFences works for communities that use a management company as well as those that are self-managed.
Your board and management company can use GoodFences to create greater visibility, improve communication, automate routine processes, and make community operations more efficient.
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GoodFences can help make that transition easier.
Because your community's information and operational tools are centralized, your board can take greater control without having to recreate the systems, records, and institutional knowledge that previously lived with a management company.
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Your community's data belongs to your community.
GoodFences helps keep your association's records, history, financial information, requests, documents, and other community information with the association rather than making your community dependent on a management company's systems.
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Absolutely. Self-managed doesn't mean doing everything yourself.
Your association can continue working directly with attorneys, accountants, bookkeepers, insurance professionals, contractors, vendors, and other specialists while using GoodFences to manage and coordinate the community's day-to-day operations.
Still have Questions?
Talk with a GoodFences Expert.
Tell us how your community operates today, where you're spending too much money or encountering frustration, and what you'd like to improve.
We'll help you determine whether GoodFences is the right fit for your community.